Frequently asked questions
Here we have gathered answers to the most common questions you as a visitor may have before your visit.
Do you offer car parking? What does it cost?
There are 89 parking spots around the hotel, both outdoors and in our guest garage. Between 11.30-14.00 parking is free of charge. The easiest way to pay for parking is with the Easypark app but you can also pay and get a parking permit at the front desk.
Read more about parking and prices
Are bathrobes and slippers included in the room?
Yes, bathrobes and slippers are included in all of our room types.
When is the pool open?
The pool is heated and open between 7:00-21:00 all year-round.
Right now, we are carrying out upgrades on the roof and pool area. Between 11th November to 1st December*, our rooftop pool will be temporarily closed. If you have any questions, do not hesitate to reach out to reservations@thewineryhotel.se or call +46 (0) 8 14 60 00. We look forward to showing you the results and thank you for your understanding.
* Please note that the above dates are subject to change
What time is breakfast?
Breakfast is served between 06:30-10:00 on weekdays, and between 07:30-11:00 on weekends. During longer holidays the breakfast has weekend opening hours. The breakfast is served in the restaurant Terreno Kitchen, located on floor 1.
What time is check-in / check-out?
Check-in is from 15:00 and check-out is at 12:00.
Do you have an age limit?
To book a room with us, you must be 18 years old or older.
Can I bring my dog to the hotel?
Yes, dogs are welcome to the hotel and we have special rooms for you who want to visit us with your pet.
All you need to know when bringing your pet
Is there a gym?
Yes, our gym is on floor -1 and is equipped with exercise machines and free weights. If you want to go for a run outdoors there are nice tracks around the lake of Brunnsviken and the parkHagaparken. Ask us for further information.
How do you get to the hotel?
Getting to The Winery Hotel is easy and there are numerous ways depending on your choice of transportation.
Are there charging posts for electric cars?
Yes, we have eight parking spaces with charging posts for electric cars.
Can I pay by cash at the hotel?
We are a cash-free hotel but we of course accept all major debit and credit cards.
After your visit:
I forgot something in the room, can you find it for me?
We hope so. Please enter the information about the lost item in the form Lost & Found and we'll do our best to find it for you.
Still have a question?
No worries - we're here to help you at anytime.
Contact us by mail to info@thewineryhotel.se or call us at +46 8-14 60 00.
