Our Privacy Policy
Within The Winery Hotel AB (556922-0634), we process personal data for employees, suppliers, customers, and other service users. We value the privacy of every individual and adhere to applicable legislation aimed at protecting you as a private person.
The Winery Hotel is personal data controller with regards to services. Personal data refers to all information that can be directly or indirectly linked to a living individual.
We strive to maintain a high level of protection for personal privacy and use personal data primarily to administer, provide, develop, and maintain our services. By providing your personal data to us and accepting applicable terms, you consent to the processing of your personal data in accordance with the respective service and our privacy policy.
Changes to our privacy policy will be communicated by posting the new terms on The Winery Hotel's website, and we recommend that you regularly review them.
1. COLLECTION AND PROCESSING OF PERSONAL DATA
The Winery Hotel collects and processes your personal data; information that can identify you as an individual or that can identify you, only when allowed by law. Collection and processing may occur when you make a reservation, subscribe to newsletters, complete guest surveys, enter into agreements, etc. When required by law, we make sure to obtain your consent.
2. INFORMATION THAT WE COLLECT
We only collect personal data that is relevant to the purposes described in the specific terms for each service. The information we collect includes data such as name, address, phone number, email address, IP address, membership information, user history, information about your travel companions, booking references, payments, employment details, emergency contacts, special dietary requirements, personal preferences, and any other information you choose to provide to us. Our primary purpose for collecting and processing personal data is for The Winery Hotel to fulfil its obligations under the contract and enhance the experience for you as an individual. You have the right to request, at any time and free of charge, that The Winery Hotel does not process your personal data for marketing purposes.
3. WHERE WE STORE AND TRANSFER YOUR PERSONAL DATA
The Winery Hotel stores personal data in accordance with this privacy policy and applicable legislation. The Winery Hotel uses subcontractors for services such as data processing, and personal data may be transferred to them. They process your personal data only on behalf of The Winery Hotel, following our instructions. The Winery Hotel may disclose your information to third parties such as the police or other authorities when required by law or governmental decisions.
4. PROTECTION AND RETENTION OF PERSONAL DATA
The Winery Hotel continually adapts our security measures to ongoing technological developments. The Winery Hotel retains personal data in accordance with applicable legislation and deletes or anonymizes personal data when the purpose for processing personal data no longer exists.
5. OTHER APPLICATIONS/WEBSITES
Our services may contain links to other applications and/or websites not controlled by The Winery Hotel. We are not responsible for the content of linked applications/websites or for the processing performed by owners or operators of linked websites.
6. COOKIES
The Winery Hotel may collect information through cookies on our digital services. Cookies are simple text files stored on your computer or mobile device by a website server. They contain anonymous information such as a unique identifier and the website's name. Cookies enable a website to remember your preferences and items you have saved in your digital shopping cart. You can learn how to clear, block, and manage your cookies through your web browser's help function. If you choose to block cookies, it may affect the availability or functionality of certain parts of the website.
7. MODIFY, DELETE, AND REVIEW YOUR PERSONAL DATA
If your personal data changes, please inform The Winery Hotel by email to the contact person you have. The Winery Hotel will, upon your request, correct or delete inaccurate or incomplete information. You also have the right, free of charge, to request an extract showing which personal data about you is processed. Requests should be made in writing to the address listed in point 9. The letter should include your name, postal address, phone number, email address (used in communication with The Winery Hotel), and a copy of your ID card. The extract will be sent to your registered address. You can withdraw your consent to further personal data processing (not retroactively) at any time by contacting The Winery Hotel at the address listed in point 9. Withdrawal of consent does not affect information processed without consent, i.e., where we have a legal basis.
8. TRANSFER OF DATA
If we sell, reorganize, or otherwise transfer all or part of our business, your personal data may be transferred as well.
9. CONTACT
If you have questions, comments, or complaints regarding The Winery Hotel's processing of personal data and compliance with privacy terms or applicable legislation regarding personal data protection, please send a letter to The Winery Hotel, Data Protection Officer, Rosenborgsgatan 20, 16974 Solna.
